HOW DO I REQUEST A REPLACEMENT PROMOTION CODE?

You can request a replacement promotion code in the following situations:

• You returned (part of) your order in which you used a promotion code. If this happened, make sure you’ve returned your order before you request a replacement promotion code.
• Your promotion code isn’t working. If this happened, follow the steps on how to use a promotion code and what to do if your promotion code isn’t working before you request a replacement code.
• Your promotion code doesn’t apply the correct discount to your order.
• (Part of) the order with which you used a promotion code was cancelled or you cancelled the order yourself.

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